Business Info

Two areas hold your public business details, and both feed content all over the site:

• Profile holds the business name, description, year established, logo, favicon (the little icon in the browser tab), and the main business address.
• Contacts holds the public phone numbers and email addresses customers use to reach you.

This information appears on the homepage, contact page, footer, store pages, and in customer emails, so a single wrong digit travels far.

Updating Profile

• The business name and logo appear across the whole site and in emails. Change them only as part of a deliberate rebrand.
• The business description should say what you do, for whom, and where, in customer language. It often shows up in search results.
• The business address here is the company's main address. Individual branch addresses live in Stores, so keep the two consistent.

Updating Contacts

Before publishing a contact change:

• Dial the number and email the address yourself. A typo here means silently lost customers. They will not tell you the phone number is wrong; they just leave.
• Confirm someone actually monitors the inbox or line you are publishing.
• Label each contact so customers know what it is for ("Bookings", "Support").
• Never publish a personal mobile number or private staff email as a business contact.

Common mistakes

• Updating the phone number in Contacts but leaving the old number on a store page or in page copy. Search the site for the old number after changing it.
• Publishing an inbox nobody checks, which is worse than no inbox at all.
• Letting the business description drift out of date after services or locations change.